viptk Terms and Conditions — Full Policy for Using the Platform

These terms and conditions ("Terms") apply to the use of the viptk platform and all services operated under it. By accessing this platform, creating an account, or using any service, you automatically and fully accept these Terms and agree to abide by them.

If you disagree with any part of these terms and conditions, please refrain from using this platform. viptk reserves the right to amend or change these Terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

These Terms form a legal agreement between viptk and the user. If you have any questions or uncertainties, please contact our support team.

To use viptk services, you must meet the following eligibility requirements:

• Age: You must be 21 years of age or older. This platform is for users aged 21 and above only. Persons under 21 are not permitted to create or use an account on this platform.
• Mental Capacity: You must be of sound mind and fully capable of making independent decisions.
• Single Account: Each individual may operate only one account. Multiple accounts are strictly prohibited.
• Accurate Information: All information provided at the time of account registration must be truthful, complete, and up to date.
• Personal Use: You will use this platform solely for yourself and with your own funds — not on behalf of any other person or entity.

viptk reserves the right to verify age and may suspend or close any account if adequate proof is not provided.

By creating an account on viptk, you gain access to a secure and personal gaming environment. Compliance with the following account-related terms is mandatory:

• The name, date of birth, mobile number, and other information provided at registration must be accurate. Providing false information may result in account cancellation.
• It is your sole responsibility to keep your login password completely confidential. Do not share your password with anyone.
• If you suspect unauthorised access to your account, contact our live chat support immediately.
• Transferring, selling, or renting your account is strictly prohibited.
• You are personally responsible for all activity on your account.

3.1 Identity Verification (KYC)

To ensure secure service, viptk may conduct identity verification at any time. This process may require a copy of your National ID (NID), passport, or other government-issued document. Withdrawal processing may be temporarily suspended until KYC is completed.

3.2 Account Closure

You may request account closure at any time through our support team. Any pending withdrawals must be completed before the request is processed.

viptk ensures fast and secure payment methods for users in Bangladesh. Our payment policy is detailed below:

viptk offers attractive bonuses and promotional offers to its users. All bonuses are governed by the following general terms:

5.1 Welcome Bonus

New members can receive a 150% bonus of up to ৳8,000 on their first deposit. The wagering requirement for this bonus is 15 times (15x), meaning withdrawals can only be made after wagering 15 times the bonus amount.

5.2 General Bonus Terms

• Each user may benefit from each promotion only once.
• Bonus funds cannot be withdrawn directly — the wagering requirement must be met first.
• Certain games may be excluded from bonus wagering. Details will be specified in the terms of each offer.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• viptk reserves the right to change, suspend, or cancel any promotional offer at any time.
• viptk reserves the right to cancel any bonus if suspicious activity is detected in relation to its award.

The viptk VIP Program has five tiers, each offering weekly cashback and exclusive benefits:

viptk is committed to ensuring a fair and transparent gaming environment for all users. The following activities are strictly prohibited and may result in permanent account closure:

• Any attempt to hack, manipulate, or unlawfully interfere with the gaming software
• Using bots, automated scripts, or artificial intelligence to play games
• Collusion — coordinated fraudulent activity involving multiple individuals
• Money laundering or using funds from illegal sources on the platform
• One individual operating multiple accounts
• Bonus abuse or exploiting the bonus system for fraudulent purposes
• Harassing, intimidating, or engaging in hostile behaviour toward other users

viptk uses advanced technology to detect suspicious activity. viptk reserves the right to confiscate any associated balance in the event of any prohibited activity.

viptk places the highest importance on the confidentiality of your personal information. Our platform uses SSL encryption technology to keep your information secure. We never sell your personal information to third parties.

To learn about our full privacy policy, please read the Privacy Policy page. Details about data collection, storage, and use are provided there.

To keep your account secure, change your password regularly and notify our support team immediately if you notice any suspicious activity.

All content on the viptk platform — including logos, designs, text, graphics, software, game interfaces, and other materials — is the intellectual property of viptk or its licensors. This content is protected under copyright law.

• Reproducing, distributing, or modifying any content from the platform without prior permission from viptk is prohibited.
• Using viptk's brand name, logo, or trademarks for commercial purposes is strictly prohibited.
• The intellectual property of game providers (such as Pragmatic Play, Spribe, JILI, PG Soft) is governed by their own respective terms.

viptk always strives to ensure the quality of its services, however our liability is limited in the following matters:

• viptk is not responsible for any loss arising from technical errors, server issues, or internet connectivity disruptions.
• viptk is not liable for delays or issues caused by third-party payment providers (bKash, Nagad, Rocket, etc.).
• viptk bears no liability for losses resulting from a user's own negligence or misuse of their account.
• viptk will not be held liable for service disruptions caused by unforeseen circumstances (natural disasters, government orders, or other force majeure events).
• The user bears full responsibility for the outcomes of gaming decisions and their financial consequences.

viptk never guarantees the outcome of any game. Gaming is primarily for entertainment and carries the risk of financial loss.

viptk is deeply committed to the wellbeing and mental health of its users. We believe gaming should be enjoyable entertainment — not a source of financial pressure or addiction.

• Place bets within your financial means and never play with borrowed money.
• Taking breaks from gaming is a completely normal and healthy habit.
• If you experience signs of addiction, you can apply temporary or permanent account restrictions through our support team.
• It is your own responsibility not to allow minors to use your account.

To learn more about responsible gaming, please read our Responsible Gaming page.

viptk reserves the following rights:

• The right to modify, suspend, or completely discontinue any part of the service at any time and for any reason.
• The right to suspend or close an account without prior notice in the event of a breach of the terms and conditions.
• The right to temporarily suspend services for technical maintenance — advance notice will be given where possible.
• The right to add or remove any game, feature, or promotional offer.

In the event of account closure, the process to return any valid balance will be initiated, however amounts under investigation may be held.

For any dispute or complaint between viptk and a user, please contact our support team in the first instance. We take all complaints seriously and work to resolve them promptly.

• After a complaint is submitted, our team will review it as soon as possible.
• In disputes relating to gaming outcomes, server logs will be considered the final evidence.
• Complaint timeframe: complaints must be submitted within 30 days of the date of the incident.
• viptk's decision in resolving all disputes will be considered final and binding.

Contact address: [email protected] — our 24/7 live chat support provides all assistance in Bengali.

viptk reserves the right to update these terms and conditions at any time. Updated terms will be published on this page and will take effect from the date of publication. Continued use of the platform after any changes will be considered acceptance of the new terms.

If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. These terms constitute the complete agreement between viptk and the user and supersede any prior verbal or written understandings.

If you have any questions about these terms, please contact us: [email protected]